After you make a purchase, you should receive an order confirmation number. As soon as the order is processed and ready to ship, you’ll receive an email with the order info and tracking number.
2. By phone-call us at (805) 837-4114
Customer service representatives can take your orders during business hours 9 am PST to 5 pm PST Monday through Thursday and 9 am PST to 12 pm PST on Friday. Customer service is closed on Saturday and Sunday.
We stand behind the quality of our products. If there’s a problem with your order we will do whatever it takes to make it right. To initiate a return, please contact us within 7 business days to inform us about your dissatisfaction with our product. We ask that you keep the original packaging that your order came in as well as your invoice, this way we can ensure that the return is a swift and smooth process.
Disclaimer: Please note, we reserve the right to refuse returns on open food packages due to health and safety concerns.
We are committed to world-class service and look forward to serving all our customers. However, we reserve the right to cancel any order due to typos, price mistakes or any other reason. We are not responsible for errors, typos and prices mistakes. Product images are for illustration purposes only. Images and page content are copyright by law. Orders are subject to current inventory, fulfillment and shipping capabilities.